Terms of service

Privacy Policy

Last Updated: 15th April 2025

At Amber Buddy (AmberBuddy.com.au), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information

We collect personal information to ensure the accurate processing of your orders and to enhance your shopping experience. The types of personal information we may collect include:

  • Name

  • Address

  • Telephone number

  • Email address

  • Payment information (credit or debit card details)

  • Purchase history

  • IP address and browser information

We collect this information when you make a purchase, sign up for our mailing list, create an account, or contact us for customer support.

2. Use of Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To provide customer support and handle inquiries

  • To personalize your shopping experience

  • To improve our website and marketing efforts

  • To send you promotional content, if you have opted in

We will never sell or share your personal information with third parties for marketing purposes without your explicit consent.

3. Navigation and Tracking Information

We use cookies and similar technologies to collect non-personal data related to your browsing activities. This may include:

  • Device type

  • Operating system

  • Browser type

  • Pages visited and duration of visit

  • Referral website

We use this data to improve the functionality and performance of our website and to deliver targeted advertisements.

4. Voluntarily Provided Information

You may voluntarily provide us with additional information when you submit feedback, participate in surveys, or contact us via email or phone. We use this information solely for the purpose it was provided.

5. Internet Database and Account Information

We offer an account registration feature that allows you to store your billing and shipping information, track orders, and manage email preferences. You have full control over your account data and can update or delete your information at any time.

6. Marketing and Communications

We will only send marketing emails to users who have opted in to receive them. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by managing your preferences in your account settings.

7. Use of Third-Party Services

We use Google Analytics and similar tools to monitor and analyze website traffic. These tools may collect information through cookies and store it on servers outside of Australia. We use this data to understand how our website is used and to enhance your experience.

8. Disclosure of Personal Information

We do not share your personal information with third parties except as necessary to complete your order, comply with legal obligations, or protect our rights. In the event of a business transfer, your information may be transferred as part of the assets.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations. You may request deletion of your personal data at any time.

10. Security of Your Information

We use encryption (SSL) to protect your data during transmission and secure servers to store your information. Despite our efforts, no security measure is completely infallible. You are responsible for safeguarding your account login information.

11. Your Rights

You have the right to access, update, or delete your personal information at any time. You also have the right to object to or restrict certain processing activities and to request data portability.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website signifies your acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@amberbuddy.com.au.